2018-01-10

NS Power ramping up biggest pre-storm preparation in company’s history



Nova Scotia Power says it is ramping up the biggest pre-storm mobilization of personnel and resources in the company's history in advance of a severe winter storm that is forecast to bring hurricane force winds to Nova Scotia on Janurary 4.

This is a bigger storm than the one that hit last week, the utility said in a news release Wednesday afternoon. The wind predictions are stronger, gusting up to 140 kilometres per hour, and more sustained, plus there is snow and rain on the front end.

NS Power is calling in crews from as far away as Hydro Quebec and says by tomorrow it will have more than 1,000 people dedicated to storm response, including frontline crews, damage assessors, planners, engineers, support staff, and customer care representatives.

Crews will begin restoring power as soon as it's safe to do so, but when winds are gusting above 80 km/h, they have to make on-site assessments of whether to stand down for safety. Restorations may not be able to begin until winds subside on Friday.

Customers should be prepared for power outages lasting through the weekend, and perhaps into early next week. Freezing temperatures are predicted, so please plan for the safety of yourself and your family.

The utility says if individuals spot a downed wire to please stay away and report it to us at 1-877-428-6004. If you are concerned about an immediate public or personal safety risk, please call 911.

NS Power is also opening its four payment depots in Kentville, Chester, Stellarton and Shelburne, as well as our head office in Halifax, as comfort centres from 8 a.m. to 8 p.m. beginning Thursday and through to the end of outage restoration.

The Chester location is at 96 Valley Rd

In the event of an outage, customers are encouraged to visit our outage page http://outagemap.nspower.ca for updates on estimated restoration times. They can also call our outage line 24/7 at 1-877-428-6004 or follow us on Twitter and Facebook.

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