2019-09-04

Mahone Bay to launch CodeRED system September 3



LIGHTHOUSENOW STAFF

The Town of Mahone Bay will launch their new CodeRED high speed notification system September 3. The town will use CodeRED to ensure residents and businesses in the town have access to emergency information as it becomes available.

"CodeRED's notification system will allow town officials to quickly deliver critical information to our citizens during emergencies," said Mayor David Devenne in a release. "With the CodeRED system, residents and businesses can choose the way they would prefer to receive updates as information becomes available and we are pleased to be able to offer this level of service t our taxpayers."

An "all call" will go out to residents and businesses in Mahone Bay September 3 with information on how to go on the town website and register with CodeRED to customize the notices they want to receive.

The CodeRED system has an initial database of residential and business telephone numbers; however, everyone is encouraged to go to the town's website and click on the CodeRED logo to enroll their contact information, including landline phone numbers, cellphone numbers, text and email addresses. You should not assume that they are in the system.

"People switch from landlines to cellphones or change service providers and don't always remember to update their contact information," said Devenne. "But this system allows citizens to update that information themselves at their own convenience."

Anyone who does not receive a phone call on September 3, can still go on the town website to register for CodeRED and ensure that they receive future updates.

When registering for CodeRED, Mahone Bay residents and business owners will also the opportunity to sign up for non-emergency messages, such as information from the utilities and transportation, news from council and general messages from town hall.

The CodeRED system is a web-based critical communication solution that enables local public safety personnel to notify residents and businesses by telephone, text message, email and social media of time-sensitive information, emergencies or urgent or non-urgent notifications. Some examples may include missing persons, weather advisories, accidents, outages, boil water advisories and more.

The town had sought out a system for residents that would notify residents and visitors alike, of emergency and non-emergency situations. The idea came about after several power outages were happening last summer and residents were confused and asking a lot of questions and the town was trying to find ways of communicating with everyone.

Cost of the notification system is $1,500 per year for the town, a cost that will be built into the budget.

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